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Last updated: Nov. 14, 2022

These Terms of Use (“Terms”) govern your access to and use of the website (www.ezviz.com) and its sub-sites (collectively the “Site”) provided administered by EZVIZ Inc.,EZVIZ International Limited and and/or their affiliates (“EZVIZ”, “we”, “our”, or “us”).

Please read these Terms carefully. By accessing the Site, you acknowledge that you have read, understood and agreed to these Terms. In case you do not understand or agree to any of these Terms, you should immediately exit the Site.

For certain features or services of our Site, additional EZVIZ terms or requirements for certain features or services may apply. In case of any conflict between such additional terms and these Terms, the additional terms shall prevail for the aforementioned certain features or services.

1. Changes to the Terms or Site

EZVIZ reserves the right, at its discretion, to modify these Terms, provided certain provisions of these Terms prove to be incomplete or outdated and further provided that these modifications are reasonable for you, taking into account your interests.

All modifications become effective upon the revised Terms posted at the Site or otherwise made available to you. If you do not agree to the revised Terms, please immediately exit the Site.

We may also change, upgrade, discontinue, or temporarily suspend any feature or component of the Site and/or its content at any time without notice. Due to the nature of the internet and computer systems, EZVIZ cannot accept any liability for the continuous availability of the Site.

2. Site Content

The Site Contents include but are not limited to the text, images, data, points of views, suggestions, web pages, downloadable user manuals and product datasheets, and links offered on or through the Site. The Site Contents are provided for your convenience only. Although EZVIZ has attempted to provide accurate information on the Site, it assumes no obligation or responsibility whatsoever regarding the accuracy and completeness of the information. EZVIZ may change the contents available on the Site or the products mentioned at any time and without notice.

3. Software Content

EZVIZ or its licensors own and retain all rights, including all applicable intellectual property rights, in all software on the Site, in both source and binary forms, sample code, associated documentation, and other related materials (collectively, "Software Content").

Unless you have obtained relevant license through other agreement entered between you and EZVIZ, nothing in these Terms grants any right or license to Software Content to you, and you shall not:

4. Your Use of the Site

You shall not use the Site Content and/or the Software Content for any purpose that is illegal or forbidden by these Terms, in connection with any illegal purposes, or to solicit the performance of any illegal activity or activities that infringe on the rights of EZVIZ or any third party.

You shall not gain unauthorized access to any portion of the Site, or to any of the services offered on or through the Site, or to any other systems or networks connected to any EZVIZ server.

You shall not take any action that will place an excessive load on the Site, including but not limited to its infrastructure, systems, and networks.

You shall not obtain, or attempt to obtain, any Site Content and/or the Software Content through any means not purposely available through the Site or use any manual or automatic process, device, program, algorithm, or methods to access, obtain, copy, or monitor any portion or content of the Site.

You shall not test by scanning or other means the vulnerability of the Site or any networks connected to the Site, nor breach the security or authentication measures of the Site and the services offered on or through the Site. You shall not reverse lookup, trace, or attempt to trace any information of any other users or visitors of EZVIZ or the Site, or exploit or reveal any information or services offered on or through the Site./p>

You shall not interfere with or attempt to interfere with the proper operation of the Site and other user's use of the Site by any means, including but not limited to using any device, software, or program.

When using the Site and its content, you agree to comply with applicable laws and obey social ethics. You shall not use the Site and its content to produce, read, copy, or disseminate any information that is illegal, to infringe on any other person's rights, or to disturb the social order and undermine social stability. You shall not use the Site and its content to engage in any activity that endangers cyber security and any computer system.

5. Intellectual Property

All trademarks and logos displayed, mentioned or otherwise used in the Site are property of EZVIZ or its licensors as stated if applicable. You are not permitted to use any of these trademarks or logos in any way without explicit prior written permission from EZVIZ or such licensors as applicable.

All contents on the Site are copyrighted by EZVIZ or applicable licensors unless otherwise stated. Without prior written consent of EZVIZ or other related parties, any content on the Site shall not be reproduced, modified, promoted, distributed, photocopied, played, disassembled, reverse engineered, decompiled, linked or transmitted with hyperlinks, loaded into other servers in "mirroring method", stored in information retrieval system, or otherwise used for any other purpose by any person by any means.

6. Privacy

EZVIZ's Privacy Policy (the link: https://www.ezviz.com/legal/privacy-policy) is applicable to the use of personal information on or through the Site. By using the Site, you agree that EZVIZ can use such information in accordance with this Privacy Policy.

7. Product Availability

The availability of the products and services described on the Site, and the descriptions of such products and services, may vary in your country or region and include products and services not launched in your country or region. Please consult your local EZVIZ sales representative or agent for specific products and/or services information.

8. Links to Third Parties

Although links to third party websites may be contained in the Site for your convenience, EZVIZ shall not be responsible for any content of any such websites. You might need to review and agree to applicable rules of use when using such websites. In addition, a link to third-party website does not imply that EZVIZ endorses the website or the products or services referenced therein.

9. Disclaimer


10. Limitation of Liability

Neither EZVIZ nor any of its affiliates, subsidiaries, directors, agents, employees or other representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive, and/or exemplary damages including without limitation, loss of profits or revenues, loss of data, and/or loss of business, in connection with the Site or the use of or inability to use the Site or reliance on the contents contained herein, even if EZVIZ is advised of the possibility of such damages. Unless otherwise agreed in writing by EZVIZ in any other agreement, to the extent permitted by the applicable law, EZVIZ shall not be liable for the materials of the Site, regardless of the reason of the liability or the tort theory it based on.

11. Governing Law and Dispute Resolution

You agree that your access and all related activities on or through the Site shall be governed by, construed, and interpreted in accordance with the laws of the People's Republic of China. You agree that any dispute between the parties arising out of or in connection with these Terms or your access and all related activities on or through the Site shall be resolved by means of arbitration and shall be submitted exclusively to the China International Economic and Trade Arbitration Commission (“CIETAC”) in Beijing in accordance with CIETAC rules. The preceding provision regarding dispute resolution does not apply in some jurisdictions where such dispute resolution may be prohibited. For example, if you are a user based in the European Union, you may make a claim in the courts of the country where you reside.

12. Contact Us

Should you have any questions, please contact us immediately through the contact information available on Contact Us.

13. Addendum

Privacy Policy, Cookies Policy

We will explain to you how we collect, use and handle your personal information when you visit our Site through Privacy Policy, Cookies Policy and related documents. Please review them before using the Site and/or related features.

For our Cookie Policy:


For our Privacy Policy:


Regions regarding EZVIZ Services

If you reside in the countries/regions listed below, EZVIZ International Limited, located at Level6,Manulife Place,348 Kwun Tong Road, Kowloon, Hong Kong, China, is the service provider responsible for the EZVIZ Services covered by this Terms; For all other users, the service provider is EZVIZ Inc. ,located at18639 Railroad Street, City of Industry, California 91748.

For the Region Notice:


More Information about EZVIZ Services

EZVIZ Services we offer may include (1) online services accessible through [www.ezviz.com] and all associated sites connected with the former, excluding any third parties’ sites (“EZVIZ Sites”); (2) software applications that can be downloaded to a mobile device or computer (“EZVIZ Apps”), including but not limited to this EZVIZ App; and (3) any services available on EZVIZ Sites and EZVIZ Apps, including EZVIZ CloudPlay Services and other available services.

You may need to register an Account via EZVIZ App. More details about the Account creation and use in EZVIZ App, please refer to the Terms of Services for EZVIZ App:


We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

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