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Headquarters
Supportsupport@ezvizlife.com
Media Enquiries media@ezvizlife.com
Support CenterClick Here
Africa
Technical Supportsupport.af@ezvizlife.com
General Enquiries info.mea@ezvizlife.com
Telephone HotlineAlgeria: 982405257

Egypt: 8008888888
Office HoursSunday - Thursday, 9am - 6pm (GMT+2)
APAC (ex. MSA and India)
Technical Supportsupport.apac@ezvizlife.com

Japan: support.jp@ezvizlife.com
Telephone HotlinesMalaysia: +603 92121745

Singapore: +65 31580085

Hong Kong(China): +852 58087231

Taiwan(China): +886 277031275

Philippines: +63 282312250

Japan: +81(0)5050500948

Korea: 00744810

Australia: +61 261450127

New Zealand: +64 42807237
Office HoursMalaysia: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Singapore: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Hong Kong(China): Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Taiwan(China): Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Philippines: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Japan: Monday - Saturday,10:00am - 17:00pm (UTC+9)

Korea: Monday - Friday, 9:00am – 12:30pm 14:00pm - 18:00pm (UTC+9)

Australia: Monday - Friday, 10:30am - 14pm 15:30pm - 19:30pm (UTC+10)

New Zealand: Monday - Friday, 12:30pm - 16pm 17:30pm - 21:30pm (UTC+12)
Mainland Southeast Asia
Technical Support support.msa@ezvizlife.com
Telephone HotlinesThailand: +66 20280433

Vietnam: +842844581788
Office HoursThailand: Monday - Friday, 7:30am - 11am 12:30pm - 16:30pm (UTC+7)

Vietnam: Monday - Friday, 9:00am – 12:00pm 12:45pm - 17:00pm (UTC+7)
CIS & Baltics?
Technical Support support.cis@ezvizlife.com
General Enquiriesinfo.cis@ezvizlife.com
Europe (ex. UK &Ireland)
Email Customer Servicesupport.eu@ezvizlife.com
Contact Support CenterItaly (Italian):https://www.ezviz.com/it/it/page/supporto
Telephone HotlinesBelgium (Dutch and French):+32 (0) 2 275 0755
Czech (Czech): +420 239 018 199
France (French): +33 481 683 669
Germany (German): +49 (6) 102 771 3000
Greece (English): +30 210 300 8574
Netherlands (Dutch): +31202417003
Poland (Polish): +48 (0) 22163 2801
Spain (Spanish): +34 919 037 472
Switzerland (DE/FR/IT): +445 246 765
Denmark(English): +35 25 94 04
Finland(English): +09 2293 1802
Norway(English): +22 97 17 25
Sweden(English): +08 5792 9009

Turkey: +2169001933
Office HoursMonday - Friday, 9am - 5pm (CET)

Turkey: Sunday-Thursday ,9:00-18:00(GMT+2)
India
Technical Supportsupport@pramahikvision.com
General Enquiries sales@pramahikvision.com
Telephone Hotline+91 2268559944

+000 8009190276
LATAM
Technical Support support.latam@ezvizlife.com
General Enquiriesinfo.latam@ezvizlife.com
Telephone HotlinesArgentina: +54 11 51685739-2
Chile: +562 2938 1016-2
Colombia: 57 601 5085312
Peru: +511 641 9269 -2

Costa Rica: 506 4000 1989

Guatemala: 502 2376 1954

Paraguay: 595 00980011 0077

Uruguay: 598 000416204 1560

Dominican Republic: 1 184 9336 0013

Panama: 507 836 6276

Ecuador: 593 01 800 001237

Nicaragua: 505 0018002202315

El Salvador: 503 2136 1125

Honduras: 504 800 2791 9217

Venezuela: 58 0800 102 9300

Bolivia: 591 800 109 102
Mexico
Technical Supportsupport.mx@ezvizlife.com
General Enquiriesinfo.latam@ezvizlife.com
Telephone Hotline+52 55 41696397 -2
MENA
Technical Supportsupport.mena@ezvizlife.com
General Enquiries info.mea@ezvizlife.com
Telephone HotlinesSaudi Arabia: 8008501022

Bahrain: 80004765

Kuwait: 22069147

Jordan: 64296198

Pakistan: 2138787305

UAE: 80008600007

Qatar: 800101240

Oman: 80079991
Office HoursSunday - Thursday, 9am - 6pm (GMT+2)
Russia
Technical Supportsupport.ru@ezvizlife.com
General Enquiries info.ru@ezvizlife.com
Telephone Hotline+7 4996090654
UK & Ireland
Technical Supportsupport.uk@ezvizlife.com
Sales & Partnership Enquiriesinfo.uk@ezvizlife.com
Marketing & PR Enquiriesmarketing.uk@ezvizlife.com
Telephone Hotline+ 44 (0) 2038686360
US & Canada
Technical Enquiriessupport.na@ezvizlife.com
General Enquiriesinfo@ezvizlife.com
Telephone Hotline

+1-646-933-1123

14378873548 (Canada

Office HoursMonday - Friday, 4am - 8pm (PST)

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Countries

  • Belarus
  • Moldova
  • Armenia
  • Azerbaijan
  • Tajikistan
  • Kyrgyzstan
  • Kazakhstan
  • Uzbekistan
  • Georgia
  • Ukraine
  • Turkmenistan
  • Lithuania
  • Latvia
  • Estonia
For customers of above countries, please send your technical inquires to support.cis@ezvizlife.com or your business inquires to info.cis@ezvizlife.com.

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