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Contact Us

Welcome to EZVIZ Customer Services. Currently only English is available. We may use your personal information to respond to your queries and provide services you require. Please refer to our Privacy Notice for details.

Company: EZVIZ Europe B.V.

Address: Dirk Storklaan 3, 2132PX Hoofddorp

Europe (ex. UK & Ireland)

Customer Service & General Enquiries: support.eu@ezviz.com

Contact Support Center (for Italy): Click Here

Telephone Hotline:


  • Belgium (Dutch and French): 3278312998
  • Czech (Czech): 420381601455
  • France (French): 33 481 683 669
  • Germany (German): 49 (6) 102 771 3000
  • Greece (English): 302103009997
  • Netherlands (Dutch): 31 202 417 003
  • Poland (Polish): 48225583020
  • Spain (Spanish): 34 919 037 472
  • Switzerland (DE/FR): 41615100012
  • Denmark (English): 4578793992
  • Finland (English): 358974790268
  • Sweden (English): 46840308870

  • Türkiye: 21 6900 1933


    Office Hours:


    • General:

    Monday - Friday, 9:00am – 12:00pm ,12:45pm - 17:00pm (CET)

    • Türkiye:

    Sunday - Thursday, 9:00-18:00（GMT+2）

    • France:

    Monday - Saturday, 9:00-19:00 (CET)

    • Spain:

    Monday - Friday, 9:00-19:00 (CET)

    Smart Cleaning Products Enquiries: cleaning.eu@ezviz.com

    Office Hours:


    Monday - Friday, 12:00am – 12:00pm ;
    Saturday, 12:00am - 19:00pm (CET)

    UK & Ireland

    Technical Support: support.uk@ezviz.com

    Sales & Partnership Enquiries: info.uk@ezviz.com

    Marketing & PR Enquiries: marketing.uk@ezviz.com

    Telephone Hotline:


    • 44 (0) 2038 6863 60

    Office Hours:


    Monday - Friday, 9am - 12pm, 12:45pm-5pm


    CIS & Baltics*

    Technical Support: support.cis@ezviz.com

    General or Business Enquiries: info.cis@ezviz.com

    *CIS & Baltics region includes following regions:


    Belarus, Moldova, Armenia, Azerbaijan, Tajikistan, Kyrgyzstan, Kazakhstan, Uzbekistan, Georgia, Ukraine, Turkmenistan, Lithuania, Latvia and Estonia.


    For customers of above countries, please send your technical enquires to support.cis@ezviz.com or your business enquires to info.cis@ezviz.com.

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