Last Updated: Nov. 14, 2022
EZVIZ Inc., EZVIZ International Limited, and their affiliates (“EZVIZ”, “we”, “our”, “us”) are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws, and we are equally committed to ensuring that all our employees and agents uphold these obligations.
If the personal information you submitted to us contains other individuals’ information, you warrant that you have obtained the approval of such individuals.
By accessing the Site, you acknowledge that you have agreed to our process of your personal information in accordance with the Policy.
“Personal Information” in this Policy shall have the same meaning as “personal data” and shall include any information relating to an identified or identifiable natural person (“data subject”).
The Personal Information that we collect depends on your use of the EZVIZ Services, and can be divided into information that you provide to us and information that EZVIZ collects. As permitted by applicable laws or after obtaining your prior consent, we may further collect Personal Information that is necessary for your use of the Services from third parties.
Personal Information that you provide to us may include your name, location, contact address, contact number, email address and your language selection, e.g. when you subscribe to our e-newsletter, when you contact us for technical support.
Personal Information we collect include internet traffic data, such as your IP address and data collected through cookies, such as number of user visits, the time period of visiting, and user preferences.
EZVIZ may use your Personal Information for the following purposes:
For EZVIZ’s legitimate interest, namely:
To perform the agreement we have with you, for example:
To meet EZVIZ’s legal obligations, such as a court order or other binding decision(s),
With your express consent, to
We do not sell any personal information to third parties and we never will.
We may share personal information with third parties on the basis of non-disclosure agreements.
The following are the limited situations where we may share Personal Information:
Law and Order; the Public Interest.We may provide information to third-parties if we believe in good faith that we are required by mandatory law to do so. For example, to comply with legal orders and government requests; response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts; to protect the interests of our customers and users of EZVIZ Service; to respond to claims that any content posted or displayed using EZVIZ Service violates the rights of third parties; in an emergency protect the health and safety of users of EZVIZ Service or the general public; or to enforce compliance with our Terms of Service.
New Owner. If EZVIZ and/or all or part of our assets are ever sold or transferred, your personal information may be among the items sold or transferred. Under such circumstance, we will notify you by means of notice on the Site of (i) the identity and contact information of the purchaser or transferee, (ii) your right to revoke your consent to the provision of personal information, and (iii) the means by which you may revoke such consent.
Security. We have implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We have a team dedicated to keeping your information secure and testing for vulnerabilities. We also conduct periodic reviews and assessments of the effectiveness of our security controls.
Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, EZVIZ cannot guarantee that your personal information is under absolute security with the existing security technology.If you have any questions about the security of the Site, please contact us.
Retention. Generally, we store your information on EZVIZ’s servers which is established upon third-party servers until you delete or edit it, or for as long as we need it to support your use of our Site, unless a longer retention period is required or permitted by applicable law.
Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access, update or delete your personal information by contact us at firstname.lastname@example.org. We are ready to assist you in managing your subscriptions, and removing your active profile and data.
You have the right to object at any time and for reasons derived from your personal situation to our processing of your data on the legal grounds of” legitimate interest”. If you exercise your right of objection, we will stop processing your data unless we can demonstrate compelling legitimate grounds for the processing which override your rights.
EZVIZ does not intend that any portion of the Site will be accessed or used by children under the age of 18, or equivalent minimum age in the relevant jurisdiction, and such use is prohibited. The Site is designed and intended for adults. By using the Site, you represent that you are at least 18 years old or above the equivalent minimum age in the relevant jurisdiction, and understand that you must be at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction, in order to use the Site. If we have collected or received personal information from a child under 18 or equivalent minimum age in the relevant jurisdiction without verification of parental consent, we will promptly delete such information.If you are a parent or guardian of a child under the age of 18 or equivalent minimum age in the relevant jurisdiction and believe he or she has disclosed personal information to us, please contact us. A parent or guardian of a child under the age of 18 or equivalent minimum age in the relevant jurisdiction may review and request deletion of such child’s personal information as well as prohibit the use thereof.
Please contact us if you have any questions or comments about our privacy practices or this Privacy Notice. You can always reach us by using the contact information on Contact Us. Please provide: (i) your name (or nickname), your country/region of residence and your preferred method of contact; and (ii) the details of your request or comment along with any corresponding website links.
Use of Customer Services
If you contact us with questions or concerns about EZVIZ Services or Products, we may use your personal information to verify your identity and respond.
If you contact us via EZVIZ Customer Services, we may further require certain personal information. You can find more details about how we process your personal information in our Privacy Notice of EZVIZ Customer Services:
California Consumer Privacy Act Notice
California residents have additional privacy rights under the California Consumer Privacy Act, which are described in the California Consumer Privacy Act Notice:
If you are located in the European Economic Area (“EEA”) and the UK, Please note,
ii) You have a right to object to the processing of your Personal Information where the processing is carried out for our legitimate interests. Subject to limitations in applicable data protection laws, you have certain rights in respect to your Personal Information, such as a right of access, rectification, erasure, restriction, objection,portability and the right not to be subject to decisions based solely on automated processing, including profiling. In order to exercise your rights, please contact us. You also have the right to withdraw your consent at all times, free of charge. The withdrawal of your consent shall not affect the lawfulness of processing based on consent before its withdrawal. However, your withdrawal may affect your continued use of EZVIZ Services. If you have concerns about how we handle your Personal Information, you have the right to lodge a complaint with a data protection authority.
A copy of the SCCs can be obtained by contacting us at the address in Contact Us.
More Information about EZVIZ Services
EZVIZ Services we offered may include (1) online services accessible through [www.ezviz.com] and all associated sites connected with the former, excluding any third parties’ sites (“EZVIZ Sites”); (2) software applications that can be downloaded to a mobile device or computer (“EZVIZ Apps”), including but not limited to this EZVIZ App; and (3) any services available on EZVIZ Sites and EZVIZ Apps, including EZVIZ CloudPlay Services and other available services.