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Contact Us

Welcome to EZVIZ Customer Services. Currently only English is available. We may use your personal information to respond to your queries and provide services you require. Please refer to our Privacy Notice for details.

APAC (ex. MSA and India)

Technical Support & General Enquiries: support.apac@ezviz.com

Technical Support for Japan: support.jp@ezviz.com

Technical Support for Korea: support.kr@ezviz.com

Telephone Hotline:


  • Malaysia: 603 9212 1745
  • Singapore: 65 3158 0085
  • Hong Kong (China): 852 5808 7231
  • Taiwan (China): 886 2770 31275
  • Philippines: 63 2823 12250
  • Japan: 81 5050 500874
  • Korea: 02-3700-5185
  • Australia: 61 2614 50127
  • New Zealand: 64 4280 7237

Office Hours:


  • Malaysia:

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Singapore:

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Hong Kong (China):

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Taiwan (China):

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Philippines:

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Japan:

Monday - Friday, 10:00am - 18:00pm (UTC+9)

  • Korea:

Monday - Friday, 9:00am – 12:30pm; 14:00pm - 18:00pm (UTC+9)

  • Australia:

Monday - Friday, 10:30am - 14pm; 15:30pm - 19:30pm (UTC+10)

  • New Zealand:

Monday - Friday, 12:30pm - 16pm; 17:30pm - 21:30pm (UTC+12)

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