EZVIZ ha convertido la seguridad en la piedra angular de todo lo que hacemos y construimos. Agradecemos a todos los investigadores y profesionales de la seguridad que ayudan a probar, identificar y mitigar las posibles vulnerabilidades de los productos EZVIZ, para asegurarnos de que seguimos protegiendo respetuosamente a las personas y los hogares.
Notice about Vulnerability in EZVIZ NAS products
Fecha de lanzamiento inicial:2026-02-28
Si cree que ha descubierto una vulnerabilidad de seguridad, informe a EZVIZ a través de security@ezvizlife.com. If you don't want to register the program account, you can also send it directly to our email security@ezviz.com. Within one working day, we will acknowledge the vulnerability received and assess the problem; within three working days, we will provide a conclusion and, if necessary, contact the reporter. We will promptly provide you with updates on the issue's resolution.
Relevant business departments address vulnerabilities with remediation timelines determined by the severity and complexity of the issue. Critical and high-risk vulnerabilities are resolved within 24 hours, medium-risk vulnerabilities within three business days, and low-risk vulnerabilities within seven business days. Certain vulnerabilities may be subject to version release constraints, in which case remediation timelines are determined on a case-by-case basis. Critical or high-impact vulnerabilities may prompt the issuance of separate emergency security advisories.