EZVIZ no longer supports Internet Explorer 10 or earlier versions, and the site may not behave as expected. Please upgrade to a newer browser.
국가 또는 지역을 선택하여 현재 위치 및 요건에 맞는 콘텐츠를 확인하십시오. 현지 사이트로 리디렉션됩니다.

문의하기

Welcome to EZVIZ Customer Services. Currently only English is available. We may use your personal information to respond to your queries and provide services you require. Please refer to our Privacy Notice for details.

APAC (ex. MSA and India)

Technical Support & General Enquiries: support.apac@ezvizlife.com

Technical Support for Japan: support.jp@ezvizlife.com

Telephone Hotline:


  • Malaysia: 603 9212 1745
  • Singapore: 65 3158 0085
  • Hong Kong (China): 852 5808 7231
  • Taiwan (China): 886 2770 31275
  • Philippines: 63 2823 12250
  • Japan: 81 5050 500874
  • Korea: 007-44810
  • Australia: 61 2614 50127
  • New Zealand: 64 4280 7237

Office Hours:


  • Malaysia:

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Singapore:

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Hong Kong (China):

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Taiwan (China):

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Philippines:

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

  • Japan:

Monday - Saturday, 10:00am - 17:00pm (UTC+9)

  • Korea:

Monday - Friday, 9:00am – 12:30pm; 14:00pm - 18:00pm (UTC+9)

  • Australia:

Monday - Friday, 10:30am - 14pm; 15:30pm - 19:30pm (UTC+10)

  • New Zealand:

Monday - Friday, 12:30pm - 16pm; 17:30pm - 21:30pm (UTC+12)

We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

We provide you with customized service and safe user experience with Cookie. Login and browse our website indicates that you permitted us getting information in/out the website with Cookie. Please visit Use of Cookies