Headquarters

Support: support@ezviz.com

Support Center: Click Here

APAC (ex. MSA and India)

Technical Support & General Enquiries: support.apac@ezviz.com

Technical Support for Japan: support.jp@ezviz.com

Technical Support for Korea: support.kr@ezviz.com

Telephone Hotline:

• Malaysia: 603 9212 1745
• Singapore: 65 3158 0085
• Hong Kong (China): 852 5808 7231
• Taiwan (China): 886 2770 31275

• Philippines: 63 2823 12250

• Indonesia: 622180602011
  

• Japan: 81 5050 500874
• Korea: 82237005185
• Australia: 61 2614 50127
• New Zealand: 64 4280 7237

Office Hours:

• Malaysia:

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

• Singapore:

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

• Hong Kong (China):

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

• Taiwan (China):

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

• Philippines:

Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

• Indonesia:

Monday - Friday, 9:00am - 12:00pm 12:45pm - 17:00pm (UTC+7)

• Japan:

Monday - Friday, 10:00am - 18:00pm (UTC+9)

• Korea:

Monday - Friday, 9:00am – 12:30pm; 14:00pm - 18:00pm (UTC+9)

• Australia:

Monday - Friday, 10:30am - 14pm; 15:30pm - 19:30pm (UTC+10)

• New Zealand:

Monday - Friday, 12:30pm - 16pm; 17:30pm - 21:30pm (UTC+12)

Mainland Southeast Asia

Technical Support & General Enquiries: support.msa@ezviz.com

Telephone Hotline:

• Thailand: 66 2028 0433
• Vietnam: 84 2844 581788

Office Hours:

• Thailand:

Monday - Friday, 7:30am - 11am 12:30pm - 16:30pm (UTC+7)

• Vietnam:

Monday - Friday, 9:00am – 12:00pm 12:45pm - 17:00pm (UTC+7)